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Silent Kit violin-shaped Tote Shoulder Bag  Online Japan Travel Satchel Sheet music Violin Backpack

Q: What do I do if I have a complaint or wish to make a warranty claim?

A: Please contact the sales who you purchased the product and contact with him&her before and explain your complaint. You will also need to take your proof of purchase with you. Please note that a manufacturer is obliged to deal with your complaint.

Q: Where do your most customers come from?

A: Most of our customers are from Europe and North America. Also, some customers from Australia, South America, South Africa, and the Middle East etc.

Q: How soon can you deliver the goods if we cut you urgent large orders?

A: Depends! If we get stock fabric, we can deliver within 25 days; If not, it's about 35 days. We can produce around 500pcs of backpacks within a day.

Q: I need something I can’t find on your web site, can I still get it?

A: Yes! We specialize in supporting custom orders for our customers. To get a quote on any bag items you do not see on our web site please send us your request via email (janet.lingx@gmail.com) or tell (**********) and we will get in touch with you right away.