Q1: How can I enjoy discounted prices for your
products? A1: We offer various discount
opportunities to reward our customers. You can enjoy
bulk purchase discounts, or participate in our
referral program by sharing your purchase experience
on social media for special offers.
Q2: How do you calculate shipping costs? A2:
Our shipping costs varybased on the size of the
order and the destination. For small orders, the
system automatically calculates the shipping fee at
checkout. For bulk orders, please contact our
customer service team for the most efficient
shipping solution.
Q3: How should I place an order? A3: For
ready-to-ship items, you can order directly on our
website. For large custom orders, please send your
detailed requirements via email or through our
online contact form, and our sales team will
provide personalized service.
Q4: Do you offer customized services, such as
OEM/ODM? A4: Yes, we offer comprehensive
customization services. Whether its OEM or ODM, our
professional team can tailor products to your
specific requirements, including design, material
selection, size, and functionality.
Q5: Are the product images on the website an
accurate representation of the actual products?
A5: We strive to ensure that the images on our
website accurately reflect our products. However,
please note that due to variations in device
displays, the actual products color and texture may
slightly differ from the images.
Q6: How long does it usually take from placing
an order to shipment? A6: For in-stock items,
we typically ship within 7 days after receiving the
order. For custom orders, the production and
shipping time is around 20-30 days, depending on
the complexity and quantity of the order.
Q7: What should I do if I have quality concerns
or suggestions about the products? A7: We are
committed to providing high-quality products. If
you have any quality queries or suggestions about
our products, please contact us promptly. While we
do not accept returns or exchanges, we will
endeavor to resolve your issues and continuously
improve our products and services.