We
are fully aware you might have some questions that
needs clarify .Thus ,we generates some questions
that you might be interesting of
Q：Can I get some free
samples?
A:1. Yes of course. ,we can offer free
samples to you, but you should pay the express fee,
and
well refund that after you confirm order.
Q: How do i pay for my order
?
A: We accept the payment methods like T/T ,Paypal
,West Union ,Money Gram ,Visa
,E-checking.
Q: How soon can i get my
order after payment ?
A:
1. Sample order time : about 3 to 7 days according
to the complexity of the sample .
2. Bulk order time : about 10 to 20 days ,depending
on product order details .
3. If urgent ,we can speed up as we are
manufacturer of owning factory .
Q: What is the MOQ for
each different OEM/ODM products ?
A: The MOQ may vary,depending on the complexity and
package way of customers products.
Q: Are your products
effective and safe ?
A: We choose safe materialsand could to the
cosmetics of standard of most of areas and
countries .We have did a lot in the R&D stage
to get the clinical data to confirm our product is
effective .
Q: What kind of the
certification do you have ?
A: We have the MSDS certification for products and
we are ISO22716:2007/ISO9001:2015/
GMPC/SGS/COA/MSDS certified factory in Guangzhou
,China .
Q: Can i make my own brand
product with private label?
A: Yes ,we offer OEM and ODM service for our
clients from home and abroad .We can give you some
professional advices also .
Q: Can you help to provide
printing design artwork on the packaging
?
A: Yes ,if the customer have design
requirement ,we have a team of professional and
experience designers to satisfy your needs .
Q: Can you provide us the
customize our own ingredients and compositions
?
A: If the customer have specific
ingredients/compositions wish to use ,we can have
our RD department to synthesize a sample ,and then
test the stabiity of the ingredients .If it is
special ingredients ,we can also help to procure
it,as long as it is in compliance with China
govemments regulation.
Q: Can we consign the
ingredients to Chingo?
A: As long as the consignments are in compliance
with INCI (International Nomenclature of Cosmetic
Ingredients),MSDS (Material Safety Data Sheet), CAS
NO. and COA (Certificate of Analysis),and they are
legal ,safe, stable and no hazard for consumer to
use ,we will accept it .
Q: Once the product is
complete ,does it require certification from the
government ?
A: As long as customers products does not contain
any "medical"application,Chingo do not need any
certification for manufacturing service .
Q: If we have a physical
product,can Chingo duplicate it ?
A: Due to the product is already a synthesize item
,even the most sophisticate equipment cannot
exactly identity its composition ration; Thus ,we
can only create the closest item through smell,its
quality ,application and sample testing .
Q: How Is The Goods
Shipping?
A: We Can Export Goods With Our Shipping Agent,
Your Shipping Forwarder Also Acceptable. We Can Do
Air , Sea, Train, Motor Transportation, EXW,FOB
,CIF ,DDP All Welcome.
For more question ,please feel free
to contact us at any time .We will reply you within
24 hours .
Welcome to make an inquiry through the following
contact information .
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