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company?
A: We are direct factory and our production line covers all
standards and Brass, Copper & Aluminum products or as per your
requirement.
2) How long can I get some products samples for
checking and how much is it?
A: If make new samples as per your specification, it
takes around 7 working days. The price of made to print
samples will depends on the requirement of material, surface
treatment, dimension, etc. Samples cost will be refunded when
order quantity reaches to a certain amount.
3) How is the warranty of the products quality
control?
A: We hold the tight end quality controlling from very
beginning to the end and aim at 99.99% error free.
4) Whats the delivery time?
A: We usually ship by DHL, FedEx and TNT. It usually takes
3-5 days to arrive. Airline and sea are shipping both
available.For products in stock, we can ship it within 7 days
after receiving your payment. For custom order, within 24
tons, production time is 20-35 days after confirmed every
details.
5) Do you have any MOQ limit for products
order?
A: The MOQ for each product category is negotiated
individually for samples checking is available.
6) How to proceed an order for products?
A: We manufacture product as per product drawing and custom
size, Secondly We quote according to your requirements or our
suggestions.Thirdly customer confirms the samples and places
deposit for formal order. Fourthly We arrange the
production.
7) Company logo print on a product is
available?
A: Yes. Please inform us formally before our production and
confirm the design firstly based on our sample.
8) How to deal with the faulty product?
A: Our products are produced in strict quality control system
.Secondly, during the guarantee period, we will send new
product with new order for small quantity. For defective
batch products, we will repair them and resend them to you or
we can discuss the solution including re-call according to
real situation.