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1. Who are we? A:We are headquartered in Guangdong, China, from 2023, selling to domestic market (70.00%), Southeast Asia (15.00%), Middle East (15.00%). We have a total of 20~50 people in our office. 2.Are your products safe? A:Our products are environmentally friendly and designed as anti-explosive, anti-leakage, anti-scald and anti-short circuit. 3. What about the lead time? A:Sample needs 3 days, mass production time needs 5-7 weeks, it depends on order quantity. 4. Which certificates do you have? A:We have CE/FCC/ROHS/UN38.3/MSDS ...etc. 5.How do you deliver your products? A:We work with DHL, UPS, FEDEX, TNT and China Post Office internationally. Also we have MSDS document for airlines and shipping companies. We suggest to deliver samples and small quantity orders via DHL, UPS, FEDEX, TNT and China Post Office and big quantity orders via shipping by the sea. 6.Can you print our logo on every item? A:We would like to do OEM service for you.That mean we can print your logo on the item,gift box and carton.And we also can design all the artwork for you. 7. What about your payment term? A:1.30% deposit before production and 70% balance before shipment or 70% balance against B/L copy. 2.30% deposit before production and 70% balance L/C at sight.