Q- Is it safe to buy from Balaji Export?
= Yes. It is the safest way to buy products on Balaji
Export. So, if for some reason you place an order and
you never get your products then Balaji Export
accepts full liability. Afterward, they handle
dispute you. Balaji Export wants to create an easy
and safe buying experience for the customer. Balaji
Export has 10 years of experience and without failure
providing best service to customer across the
world.
Q- How to order?
= Offline Order (E.g., WhatsApp, Telephonic
conversation)
Q- What products does Balaji Export
have?
=A. Sarees
B. Salwar Kameez
C. Dress materials
D. Kurtis
E. Mens Wear
F. Lehenga
G. Readymade
H. Kids collection and many more
I. Sherwani And
Indo Western
Q- How to pay?
=online and offline modes for payment. Such as,
A. NEFT
B. Bank Transfer
C. Western union, money gram & Ria money
transfer
Q- Who are the shipping partners associated with
Balaji Export?
=Balaji Export is associated with many of the
logistic partners.
A. India Post
B. FedEx
C. Sky International
D. Aramex
E. Arihant International Courier
F. Mahavir Courier Service
G. DHL
I. Local Transport
Q- Does Balaji Export provide Tailoring
Facility?
=Yes. Balaji Export provides
custom stitching options for the only product
purchased from us. Customer need to pay the total
amount for catalogue and stitching charges first
then after we will able to put your order in
stitching.
Q- How long do items take time to
ship?
=Generally, not all the products you
ordered are ready to ship. If some product is
upcoming then it will take 8-10 days to get ready.
After dispatching the product, it depends on
logistic which you have selected. (e.g., In India
post it will take 10-12 business days to get your
parcel delivered, FedEx takes 6 to 7 business days
in India.)
Q- Which currency is accepted for
payment?
=Balaji Export accepts payment only
in Indian rupees. If Customer is from foreign
country our customer executive will help you out
for converting currency in Indian rupees, then
customer can proceed for bank transfer.
Q- What if product goes out of stock?
=If
the item is out of stock and you try to order that
product, the website will not let you do so. But in
some cases, after
placing an order, the product goes out of stock the
amount you paid will be refunded to you. Otherwise,
you can also select
another catalogue.
Q- My country is not in your list. Does it mean
that you do not ship over there?
=Mostly we
have all countries in our list but in case if it is
not in list, please contact our customer care
executive on Balaji
Export, otherwise you can place order manually on
+**********.
Q- What is the estimated weight for my
product?
=Every product has its approximate
weight and we are inform verbally in whats app.
Q- How to track an order?
After
dispatching your goods we will provide a tracking
id via app or whats App to customer. For any help
related to tracking number you can contact on
+**********.
Q- Can anyone buy from Balaji
Export?
=Yes. Anyone can order from Balaji
Export. Balaji Export is Surat based company where
a single person can order directly from us in
wholesale.
.
Q- Can I get cash refund for my
order?
=No. once you get an order
confirmation, we are unable to cancel the order. We
issue store credit which can be used for any future
purchases.
Benefits:
Q- If international customers buy from us what
benefit they will get?
=We can provide him
good service and we will provide them priority. Our
whole team is always connected with customer via
Whats-app. If customer has some queries and they
try to connect us we will give priority to them and
try to sort out them first. As we talk on benefits;
Firstly, we deal with mostly all brands and provide
best quality to our customers. Secondly, we are
providing checking facility especially for our
international customers. We are linked via WhatsApp
right from placing the order till dispatching the
parcel.
Q-Shipping Method:
=We will try to
deliver parcel with best service provider with in
lowest rate and less time than other supplier.
Q-Stitching Benefits:
=We provide our
all-customers self-customization stitching service
on catalogues bought from us. To know more about
stitching rates please talk to our companys sales
executive.
Q-Taxes & Duties:
=For international
customers we send the package, but if the custom is
applied for that country it needed to be paid by
the
customer and take the delivery for same. Company is
not liable for any custom duties. Customer duties
depends upon your nation rules and regulations.