Warranty | More than 5 years | After-sale Service | Online technical support, Return and Replacement |
Thickness | Above 20mm | Installation Location | Above Grade/Wood Subfloor |
Surface Grading | AB | Project Solution Capability | graphic design, 3D model design |
Application | Exterior | Design Style | Minimalist |
Place of Origin | Propinsi Sumatera Utara, Indonesia | Brand Name | PNSWOOD |
Model Number | SHIPLAP FLOORING KD | Use | Outdoor |
Wood Flooring Type | Kempas Flooring | Wood species | Apitong |
NAME | SPECIES | PROFILES |
KEMPAS www.pnswood.com |
koompassia malaccensis app www.pnswood.com |
S4S E2E E4E SHIPLAP TONGUE & GROOVE www.pnswood.com |
Q: Are you trading company or manufacturer
?
A:
We are factory.
Q: How long is your delivery time?
A:
Generally it is 14-21 days if the goods are in stock. or it
is 21-28 days if the goods are not in stock, it is
according to quantity.
Q: Do you provide samples ? is it free or extra
?
A: Yes, we can provide some free sample, but
the shipping cost should be on the customers’ account. You
can either pay us the shipping cost or arrange a courier to
collect the samples.
Q: How to confirm the Product Quality before
placing orders?
A: By sending you our available
samples
or
if you have special requirement on the goods, we can
prepare samples according to your requirement and send to
you for your confirmation.
Q: What’s the MOQ?
A: MOQ starts from
25 CBM in
40 Container.
Q: Is there any discount?
A: Yes,
for
bulk
quantity, we always support with better price.
Q: How do you treat quality
complaint?
A:
All our products are strictly tested by our QC, and
confirmed by QA; unqualified material will not be released
to customer. In case any quality problem is confirmed to be
caused by us, we will replace the goods or refund your
payment immediately.
Q: How to place order and make
payment?
A: You can send our your Purchase
order(if your company has), or just send a simple
confirmation by email or by Trade
Manager, and we will send you Proforma Invoice with our
bank details for your confirmation., then you can make
payment accordingly.
Jl. STM - Pembangunan No. 16 A, Medan, Propinsi Sumatera Utara, Indonesia