Q1 : What is your terms
of delivery ?
A: EXW, FOB, (Huangpu, Shenzhen , Foshan) are
available .
Q2 : What is your
MOQ?
A: Normally our MOQ is 1 set/sets each
item.
Q3 : How long is your delivery
time ?
A: Normally withtin20 to 35 days after receiving
T/T deposit, the specific delivery time depends on
the order quantity and item.
Q4: What's your sample
policy?
A: Samples are available, sample fee and and
freight need to confirmed
Q5: What's your payment
terms?
A: T/T 30% deposit paid in advance, 70% balance
before delivery or against copy of B/L .and L/C,
D/P, Western union are acceptable as
well.
Q6: How long is your product
warranty?
A: 5years for our massage bathtub body, 3years for
electronics, but we have continuous support for our
long-term customers.
Q7: Do you have certificate for
your massage bathtub?
A: Yes, we have CE, RoHS, ISO9001:2008 certificate,
and our CE certificate was tested by TUV
company.
Q8: What will you do if there
is something wrong with your bathtub?
A: First, pls send us photos or videos so that we
can confirm with our supplier to avoid the same
problem later.
Second, we will match the replacement parts in the
next order, we can also send you parts ASAP if you
are urgent.
Q9: How can I get the specific
price for one product?
A: A best quotation will be given according to you
specific requirement, such as model, quantity,
function etc.
Q10: Can you tell me your
market?
A: Our main market is European, East west, and we
also have some project customer in Indian, South
Africa, North America, Australia etc.