Q1. What is the MOQ in GALAXY?
One Set.
Q2. What is the Payment Term in GALAXY?
30% Deposit to be made After signing PI, 70% before
shipment.
Q3. What is the Normal Product Time for Standard
Design?
15 - 25 days after deposit received.
Q4. Does GALAXY Provide Basic Installation
Tool?
We provide ropes to connect the PVC sidewall and
fork for helping set up the frame.
Q5. Do You Provide Any Guidance on the
Job-site?
We will attach the build instructions in your
product package. If you need, we will send our
technology staff and project manager to provide
installation guidance in your job-site.
Q6. Where can I installed the Tent
Structures?
Clear span tent structures can be installed without
land permission and foundation unlimited. You can
set up the tent on hard land, grassland, or sand
land. Also, we will offer different fixation kit
for your requirement.
Q7. How Long Will a GALAXY Clear Span Structure
Last?
In the reasonable using, the lifespan of the
aluminum alloy can last over 30 years and the PVC
cover is guaranteed up to 5 years. And GALAXY will
offer you an affordable price for component
replacing.
Q8. Can GALAXY Tent Structure be
Relocated?
All of our tent structures is designed into
relocatable construction. For the seasonal and
regional using, you can dismantle, store or remove
the tent to any location. Also, our tent structures
are allowed to be permanent building as sports
center, industrial warehouse or exhibition
hall.
Q9. Can I Expand the Tent Size or Replace the
Accessories of the Tent Structures in the
Future?
Sure. All of our tent structures and accessories
are made into modularity. You can expand the tent
length by adding bay distance (the distance should
be in original length) unlimitedly. Also, the
accessories can be replaced into a new one, we will
offer affordable price of components replacement to
our clients.
Q10. Have Oversea Rental Service or Buy
Only?
For more economical solutions, GALAXY does not
provide oversea rental service. Since we are the
clear span tent manufacturer, we offer factory
price which without any extra fee like commission
from trade company. So you will enjoy the most
cost-effective product and tent solution from
GALAXY.
Q11. Which Countries do GALAXY have
branches?
We have oversea branch in Australia.
Q12. What Kinds of Structures Will I Get From
GALAXY?
All of our structures are made with hard-pressed
aluminum alloy frame and totally waterproof PVC
membrane. In addition, the tent structure is
designed into clear span (without any interior
column) and modular construction. Such kinds of
structures will create the whole interior space for
any occasion with a rapid installation.
Q13. What is the Standard Size of Clear Span
Structures in GALAXY?
GALAXY provides a variety of spans option for our
clients. The width can be chosen from 3m (10ft) to
60m (200ft) with unlimited length (expanding by 3m
or 5m bay distance). In addition, the diameter of
our latest product - GALAXY DOME can be optional
from 3m (10) to 100m (300).
Q14. Where Can GALAXYs Products Ship to?
As the leading tent manufacturer, GALAXY offers
door to door delivery service to any corner in the
world. We have supplied our high-quality products
to The US, UK, Pakistan, India, Malaysia,
Singapore, Mid-east Area, Ireland, Romania and
other 113 Countries.
Q15. Any Quality Guarantee in GALAXY?
We have a series of strict quality inspection for
our material. The hardness of 6061-T6 aluminum
alloy is at least 250 MPa. And the thickness of
covered PVC fabric is ≥0.67mm. The fire retardant
of the covered membrane is meet to US standard:
NFPA 701 and Euro standard: DIN4102 B1, M2.
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