Q1. What
is the MOQ in GALAXY? One Set. Q2. What is the Payment Term in
GALAXY? 30% Deposit to be made After signing
PI, 70% before shipment. Q3.
What is the Normal Product Time for Standard
Design? 15 - 25 days after deposit received.
Q4. Does GALAXY Provide Basic
Installation Tool? We provide ropes to connect
the PVC sidewall and fork for helping set up the
frame. Q5. Do You Provide Any
Guidance on the Job-site? We will attach the
build instructions in your product package. If you
need, we will send our technology staff and project
manager to provide installation guidance in your
job-site . Q6. Where can I
installed the Tent Structures? Clear span tent
structures can be installed without land permission
and foundation unlimited. You can set up the tent
on hard land, grassland, or sand land. Also, we
will offer different fixation kit for your
requirement. Q7. How Long Will
a GALAXY Clear Span Structure Last? In the
reasonable using, the lifespan of the aluminum
alloy can last over 30 years and the PVC cover is
guaranteed up to 5 years. And GALAXY will offer you
an affordable price for component replacing.
Q8. Can GALAXY Tent Structure
be Relocated? All of our tent structures is
designed into relocatable construction. For the
seasonal and regional using, you can dismantle,
store or remove the tent to any location. Also, our
tent structures are allowed to be permanent
building as sports center, industrial warehouse or
exhibition hall. Q9. Can I
Expand the Tent Size or Replace the Accessories of
the Tent Structures in the Future? Sure. All of
our tent structures and accessories are made into
modularity. You can expand the tent length by
adding bay distance (the distance should be in
original length) unlimitedly. Also, the accessories
can be replaced into a new one, we will offer
affordable price of components replacement to our
clients. Q10. Have Oversea
Rental Service or Buy Only? For more economical
solutions, GALAXY does not provide oversea rental
service. Since we are the clear span tent
manufacturer, we offer factory price which without
any extra fee like commission from trade company.
So you will enjoy the most cost-effective product
and tent solution from GALAXY. Q11. Which Countries do GALAXY have
branches? We have oversea branch in Australia.
Q12. What Kinds of Structures
Will I Get From GALAXY? All of our structures
are made with hard-pressed aluminum alloy frame and
totally waterproof PVC membrane. In addition, the
tent structure is designed into clear span (without
any interior column) and modular construction. Such
kinds of structures will create the whole interior
space for any occasion with a rapid installation.
Q13. What is the Standard Size
of Clear Span Structures in GALAXY? GALAXY
provides a variety of spans option for our clients.
The width can be chosen from 3m (10ft) to 60m
(200ft) with unlimited length (expanding by 3m or
5m bay distance). In addition, the diameter of our
latest product - GALAXY DOME can be optional from
3m (10) to 100m (300). Q14.
Where Can GALAXYs Products Ship to? As the
leading tent manufacturer, GALAXY offers door to
door delivery service to any corner in the world.
We have supplied our high-quality products to The
US, UK, Pakistan, India, Malaysia, Singapore,
Mid-east Area, Ireland, Romania and other 113
Countries. Q15. Any Quality
Guarantee in GALAXY? We have a series of strict
quality inspection for our material. The hardness
of 6061-T6 aluminum alloy is at least 250 MPa. And
the thickness of covered PVC fabric is ≥0.67mm. The
fire retardant of the covered membrane is meet to
US standard: NFPA 701 and Euro standard: DIN4102
B1, M2.